How can we help, mum?

Most orders reach you in 2 to 5 working days. We ship from warehouses in Mumbai, Bangalore and Indore so metro deliveries often land sooner.

Yes. Free shipping on every order over ₹1,999, delivered anywhere in India. Orders under that have a small flat shipping fee shown at checkout.

Absolutely. Use the tracking tool above with either your order number (starts with IN-KK, e.g. IN-KK4672) or the email you ordered with. You can also check the shipping email we sent when your pack left the warehouse.

If your order hasn't shipped yet, yes. Email us at hello@kim-kimmy.in within a few hours of ordering and we'll sort it. Once it's on its way, you'll need to wait for delivery and then use our 30-day guarantee.

UPI, all major credit and debit cards, net banking and popular wallets, across most pin codes.

Yes. Our diapers are dermatologically tested, hypoallergenic, and free from parabens, phthalates, fragrance, lotions, latex and chlorine. The inner layer is an ultra-soft non-woven fabric with no coatings touching baby's skin.

Parents with eczema-prone little ones tell us they see real improvement. Because we remove the major irritant triggers - fragrance, lotion, parabens, latex - there's far less chance of a flare-up. That said, every baby is different, so if symptoms persist please chat with your paediatrician.

None at all. Fragrance is a common heat rash trigger in humid climates, so we've left it out entirely. Our diapers are completely unscented.

From skin out: an ultra-soft non-woven top layer, an absorbent core of FSC-certified fluff pulp with super absorbent polymer, leak-guard leg cuffs, a breathable back sheet, and a 360 degree stretch elastic waistband. Latex-free throughout.

Yes. We're PETA approved and Vegan certified, with FSC-certified pulp and FDA registration. Independent lab tested for heavy metals.

Check your baby's weight against our chart: NB up to 5 kg, S 4-8 kg, M 7-12 kg, L 9-14 kg, XL 12-17 kg, XXL 15-25 kg. If they're between two sizes, size up for a comfier fit.

Yes. The multi-layer absorbent core is built for true 12-hour protection, even for heavy wetters in humid conditions. The breathable back sheet means no sauna effect while baby sleeps.

The 360 degree stretch waistband and soft leg elastics are designed to move with baby and avoid pressure marks. If you're seeing indentations, try the next size up.

Pick your pack quantity and the discount applies automatically at checkout. 3 packs gets you 15% off plus free shipping. 5 packs gets you 25% off plus free shipping. No coupon code needed.

Same diapers, better savings. The 3-pack takes 15% off and comes with free shipping - our most popular option. The 5-pack takes 25% off, free shipping, and keeps you stocked for longer. You can mix and match sizes within a bundle.

Hassle-free returns within 30 days. No forms, no receipts to dig up. Email us and we'll take care of it.

If you experience leaks or any irritation within 30 days of your order, we'll refund your purchase. No questions, no forms, no hassle. Just reach out to hello@kim-kimmy.in.

Send us a photo of the damaged pack within 48 hours of delivery and we'll send a replacement right away - no returns needed on our end.